How to Troubleshoot a Damaged Presentation in PowerPoint 2016 and PowerPoint 2013

Microsoft PowerPoint is an Microsoft Application for creating, editing, opening presentations.For complete setup visit www.office.com/setup

But sometimes, you may face some issues because the presentation is damaged.

 

When you try to open any presentation, you may get some error messages like:

 

  • This is not a PowerPoint Presentation.
  • PowerPoint cannot open the type of file represented by file_name.ppt
  • Part of the file is missing.
  • General Protection Fault
  • Illegal Instruction
  • Invalid Page Fault
  • Low system resources
  • Out of memory

 

To Reinstall Microsoft Office visit office.com/setup

 

General troubleshooting for Damaged Presentation in PowerPoint:

 

Windows 7, Windows 8, Windows 8.1, and Windows 10

 

Part 1: For the clean restart, follow these steps:

 

  1. Log on to the computer by using an account that has administrator rights.
  2. Click Start, type msconfig.exe in the Start Search box, and then press Enter to start the System Configuration utility.Note If you are prompted for an administrator password or for confirmation, you should type the password or provide confirmation.
  3. On the General tab, click the Selective startup option, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)
  4. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.

 

Part 2: In Control Panel, repair Office programs (right-click and then select change). We suggest that you do a quick repair first and do online repair later.

 

If you cannot open a presentation Drag the presentation to the PowerPoint program file icon

Windows 7

 

  1. Click Start, and then click Documents. Or click Start, and then search for Windows Explorer.
  2. If you have the MSI version of PowerPoint 2013 installed, type %ProgramFiles%\Microsoft Office\office15 (PowerPoint 2013 64 bit) or %ProgramFiles(x86)%\Microsoft Office\office15 (PowerPoint 2013 32 bit), and then press Enter.If you have PowerPoint 2013 Click-to-Run installed, type C:\Program Files\Microsoft Office 15\root\office15 (PowerPoint 2013 64 bit) or C:\Program Files(x86)\Microsoft Office 15\root\office15 (PowerPoint 2013 32 bit), and then press Enter.If you have the MSI version of PowerPoint 2016 installed, type %ProgramFiles(x86)%\Microsoft Office\office16, and then press Enter.If you have PowerPoint 2016 Click-to-Run installed, type %ProgramFiles%\Microsoft Office\root\Office16 (PowerPoint 2016 64 bit) or %ProgramFiles(x86)%\Microsoft Office\root\Office16 (PowerPoint 2016 32 bit), and then press Enter.
  3. Locate the Powerpnt.exe icon in Windows Explorer.
  4. Drag the damaged presentation icon from one window to the Powerpnt.exe icon in the other window.

Windows 8, Windows 8.1, and Windows 10

 

  1. Right-click the Windows icon on the Taskbar, and then click Run.
  2. If you have the MSI version of PowerPoint 2013 installed, type %ProgramFiles%\Microsoft Office\office15 (PowerPoint 2013 64 bit) or %ProgramFiles(x86)%\Microsoft Office\office15 (PowerPoint 2013 32 bit), and then press Enter.If you have PowerPoint 2013 Click-to-Run installed, type C:\Program Files\Microsoft Office 15\root\office15 (PowerPoint 2013 64 bit) or C:\Program Files(x86)\Microsoft Office 15\root\office15 (PowerPoint 2013 32 bit), and then press Enter.If you have the MSI version of PowerPoint 2016 installed, type C:\Program Files (x86)\Microsoft Office\root\Office16, and then press Enter.If you have PowerPoint 2016 Click-to-Run installed, type C:\Program Files\Microsoft Office\root\Office16 (PowerPoint 64 bit) or C:\Program Files (x86)\Microsoft Office\root\Office16 (PowerPoint 32 bit), and then press Enter.
  3. Click OK.
  4. Locate the Powerpnt.exe icon in Windows Explorer.
  5. Drag the damaged presentation icon from one window to the Powerpnt.exe icon in the other window.

PowerPoint will try to open the presentation. If PowerPoint does not open the presentation, go to method 2.

 

For more details, visit: office.com/setup.

 

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